Real Estate Management System — REMS
Listings, tenants, contracts, payments, and investor reporting in one operating system.
- +40%
- faster deal closure on tracked listings
- 6 wks
- from scoped build to live operations
- Live
- investor portfolio dashboard
Project Context
Context & Challenge
Context
A property operation was running listings, tenant follow-up, contracts, and investor updates across spreadsheets, WhatsApp, and a generic CRM. Agents could not see which units were actually available, and finance chased payments after they were already late.
Challenge
The sales and tenancy loops shared the same assets but not the same record. A listing could be marked available while a contract sat in email. Investors asked for a portfolio view that nobody could produce without a two-day manual pull.
Constraints
The team had to keep selling during the build. Agents would not adopt a second inbox. Role access had to separate agents, operations, and investors. Payment reminders had to reuse the existing payment rails.
Discovery Phase
What we found
Discovery
We mapped listing → visit → offer → contract → occupancy → payment. The delay was not “more leads”; it was missing status at each handoff. Payment reminders and investor totals depended on the same occupancy record that sales did not trust.
Solution & Architecture
What we built and how
Solution
We built a REMS around the property as the system of record: units, parties, contracts, and a payment schedule. Agents work a live pipeline. Operations see occupancy and follow-ups. Investors get a read-only portfolio dashboard fed from the same contracts.
Architecture
Next.js and PostgreSQL with a property-centric schema, role-based queries, webhook notifications, and a reporting view for investor totals. Deployed as a standalone container with the client's payment provider connected for reminder status — not for storing card data.
Outcome
What changed
Deal closure on tracked listings accelerated because availability and follow-up lived in one queue. Payment reminders went out from the contract schedule. Investors opened a live portfolio view instead of waiting for a compiled file.
Property portfolio
LiveActive units
86
Visits today
12
Overdue
4
- Unit 1402 — North TowerVisit booked
- Unit 0811 — GardenContract in review
- Unit 022 — WestPayment reminded
Related Services
Services that powered this work
Custom Software Development
100% bespoke systems shaped around your workflow — no templates, no generic modules, no lock-in.
Product Engineering
End-to-end product build: architecture, UI/UX design, development, testing, and deployment — from spec to production.
AI Business Automation
Replace manual, repetitive workflows with intelligent automation that scales — reducing friction without adding headcount.
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